Marketing Email Policy

Latest updated : November 19, 2025

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1. Objective

This policy outlines how Tradoly of Europe, SL manages email marketing communications in compliance with the EU GDPR (Reg. 2016/679) and Law 34/2002 (LSSI-CE) on Electronic Commerce.

2. Legal Basis for Communication

Marketing communications are sent only when:

  • The user has explicitly consented to receive them; or
  • The user is an existing customer, and the communication relates to similar services previously contracted.

3. Types of Marketing Emails

  • Vehicle promotions and discounts
  • Partner or affiliate offers
  • Platform feature updates
  • Newsletters and announcements
  • Event or campaign invitations

4. Data Collected

To send marketing emails, Tradoly may collect:

  • Name and surname
  • Email address
  • Preferences (e.g., type of vehicle, location)
  • Communication metrics (open rate, link clicks) for analytics

5. Unsubscribe / Opt-out

  • All marketing communications include a visible "Unsubscribe" link.
  • Alternatively, users can email support@tradoly.com to withdraw consent.
  • Unsubscribing is immediate and free of charge.

6. Data Retention

Contact data is retained only while consent remains valid or until the user unsubscribes.

7. Third-party Processors

Tradoly may use GDPR-compliant marketing automation platforms for delivery and analytics (e.g., Mailchimp, HubSpot). These providers act as data processors under strict contractual safeguards.